Shipping

At DEFENDAPACK we believe in providing our customers with a simple easily understood shopping experience. This is why our policy is wherever possible to provide FREE SHIPPING on our products, as this is an area that causes much confusion for those buying online. It can be extremely annoying if after inputting all of your information you are faced with an unexpected shipping charge.
 
Our Free Shipping (To UK Mainland Addresses) is a 2-3 working day delivery service, with over 95% of items actually arriving on the 2nd working day. Items are usually shipped by courier, our own vehicles, or where more economical to do so, on a Pallet through a Pallet Network
 
Unfortunately though, there are some areas of the UK (such as the Scottish Highlands & Islands) that are subject to surcharges applied by couriers & also restrictions on the sizes of items that can be carried to these post codes. In these cases we have no choice but to add these additional charges. Thankfully very few areas are actually impacted by these charges.
 
A list of ParcelForce’s UK mainland post codes that are subject to these charges can be found here
 
Oversized Items (Examples include wider rolls of bubblewrap and longer postal tubes may not be compatible with next day delivery)
 
Additional restrictions / charges on very large, or items measuring above 1.5m in length may apply if you require them shipped to an off-shore or one of the restricted postal codes.
 
Should you need clarification on shipping please call a member of our team on 02476 422000 Mon-Fri 8.30am to 5.30pm excluding national holidays.
 
Information on European Shipping Rates can be found here. Again certain large or longer products cannot be shipped for these rates but they will cover most things and if required alternative shipping options can be provided.
 
Non European customers including those in the USA, Canada, Australia, New Zealand & indeed anywhere else on the planet should call for shipping rates as these will depend on weight and destination.
 
Many Customers From Local Towns & Cities In Warwickshire & The West Midlands Including:- Birmingham, Rugby, Warwick, Leamington, Hinckley, Leicester, Nottingham, Derby & Solihull Choose To Visit Our Distribution Unit To Buy Their Packaging Products Direct.
We Can However, Provide A Fast Efficient And In Most Cases FREE DELIVERY SERVICE To Any Other UK Destination Or at a low cost to an International Destination.
 
SAMEDAY PACKAGING DELIVERY - In an Emergency, Same Day Delivery Of Packaging Supplies can be arranged to most UK Towns & Cities for more info contact DEFENDA COURIERS on 02476 46 6000 or click here.

 

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