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COVID-19 Information

UPDATED 4th January 2020

As a company we have been operating throughout the COVID–19 pandemic.


We will be operating during the 3rd lockdown as we did during the first two.
However, it is strongly advised that you order early — allowing additional time for orders to be processed & carriers to complete deliveries.


We will provide a collection option for clients but we will be maintaining our no-onsite-transaction policy.
Customers will have to buy & pay for items prior to visiting our Coventry Distribution Centre as we will not take card payments or cash payments on site.
For further information call us on Coventry 02476 422000 or email or Contact Us


Due to high demand for our products & some delays on board mills supplying corrugated board to produce corrugated items such as boxes, you may experience slightly extended delivery times.

We are working hard to mitigate these delays but you may also find that couriers are being overwhelmed by the volume of online sales they are handling and taking longer to complete deliveries.


If your business is open to receive deliveries but looks closed — ANY NOTE indicating you are still receiving deliveries MUST BE BIG ENOUGH TO BE READ BY A DRIVER FROM HIS VEHICLE. 

Many carriers are now getting extremely busy & are assuming that businesses that look closed are indeed closed and are therefore not approaching the premises to read small notes that advise otherwise.  We are extremely busy attempting to prioritise our NHS & other FRONTLINE CUSTOMERS — something which is being hampered by a stream of customers chasing orders that have been returned to us due to delivery drivers thinking they are not open due to the Coronavirus pandemic.  PLEASE HELP US REDUCE THE NUMBER OF WASTED DELIVERY ATTEMPTS BY CLEARLY SHOWING YOU ARE OPEN FOR DELIVERIES.


Our retail counter remains open during regular hours, however we ask that you place your order before arriving in order to help us keep up with social distancing.
Please watch this page for further updates

Shipping Rates & Upgrades

so no nasty surprises at checkout.

With the vast majority of items listed on this site being supplied without an additional charge for postage on orders over £30 NET .

The only time you may have additional charges is when you’re buying bulk quantities, very large items or you’re located offshore or in certain parts of the Scottish Highlands.

Please note that we cannot deliver to PO boxes.

Please check here for Offshore and Scottish Highlands shipping upgrades

If you require a faster delivery, click here for timed shipping upgrades

If you are ordering outside of the UK, please click here to see our international rates